Refund policy

RETURN POLICY

Your satisfaction is our priority. If you’re not completely happy with your purchase, you may return your item(s) within 30 days of delivery for a full refund or store credit, provided the items are in resellable condition (still in twisted skein format as received).

Once we receive your returned items, we will process your refund or store credit within a few business days. Please note that shipping charges are not refundable.

To return an item, log in to your account, click on ‘My Account’, then ‘Orders’. Select the order containing the items you wish to return, click on ‘Return Request’, and complete the form. You’ll receive an email from us with further instructions.

Please note that we do not offer exchanges. If you wish to exchange an item, you’ll need to return the unwanted items and place a new order for the items you want.

RETURN ADDRESS: Ravel Realms 9305 Violet Drive Argyle, TX 76226

We strive to make your shopping experience enjoyable! If you have any concerns, please email us and we will do our best to ensure your satisfaction. Thank you for choosing us, and happy shopping!